Q: Where is Charlotte Cycleboats located? A: The first location is at the Waterfront at the Waterstreet Seaport center in Cornelius, NC (less than a mile from Birkdale).
Q: Can I bring food and drink? A: Yes, passengers are allowed to bring beer, wine, water and soft drinks on the tour. No hard alcohol/liquor is permitted. Without much extra counter top space, snacks work better than carry on food (i.e. pizza, subs, catering, chicken not recommended)
Q: Do all passengers need to be 21+? A: For tours that are listed 21+, all other tours and full boat charters are open to any age 13 years old and up.
Q. What if we get tired of pedalling or it gets windy? A. We have an eco-friendly electric motor that we can use to assist if needed. We will monitor all weather alerts and radar before, and during for the duration of the Cruise.
Q: Is there a bathroom? A: There is not a bathroom on the boat, but we stop after one hour at a local . Use of a nearby restroom before boarding is strongly encouraged, and during any stops.
Q: How many people need to pedal to power the boat? A: The boat requires a minimum of six passengers. If the minimum is not met, your open individual ticket tour may be rescheduled to a different time or date.
Q: How hard is the pedaling? A: Pedaling is as hard or easy as the group decides, we can adjust the resistance!
Q: Do we need to bring a Designated driver? A: No, the boat is charter by a trained and experienced captain, you just have fun and enjoy being on the water.
Q: Can I move around the boat? A: Yes. You are free to walk around the deck. Q: What should I wear? A: Dress appropriate to the weather, sunglasses and hats are great, comfortable clothes but you will be seated under a large canopy if needed, shielding the tour from direct sun and rain.
Q: Do I need to wear a life jacket? A: We supply life jackets are available on board by request. Coast Guard approved life jackets are available for everyone in the case of an emergency.
Q: Is the boat wheelchair accessible? A: Yes, there is 4-5 additional seats without pedal stations. Q: What is the cancellation policy? A: Cancellations at least 48 hours in advance will be refunded at no cost, cancellations between 24 and 48 hours will receive a full value voucher for a future cruise. Cancellations within 24 hours and no shows will not be offer a refund. If a trip is cancelled by CCB due to weather, the trip will be rescheduled at your convenience, or refunded 100%.